Customer Support

Questions about your subscription, delivery, or account?

Monday-Friday: 9am-5pm

Become a Partner

Are you a farmer interested in supplying produce?

Press Inquiries

For media requests and press information

Get In Touch

Have a question or comment? Fill out the form and we'll get back to you as soon as possible.

Our Address

Flat 59b Bennett Fort
New Karlmouth LS17 8LP

Business Hours

  • Monday-Friday: 9:00 AM - 5:00 PM
  • Saturday: 10:00 AM - 2:00 PM
  • Sunday: Closed

Find Us

Frequently Asked Questions

We aim to respond to all inquiries within 24 business hours. For urgent matters regarding same-day deliveries, please call our customer support line directly.

The fastest way is to log into your account and update your delivery preferences in the "My Account" section. Changes must be made at least 24 hours before your scheduled delivery. If you're having trouble, please contact customer support.

Yes! We occasionally organize tours of our distribution center and selected partner farms for subscribers. These events are announced in our newsletter and typically take place monthly during the growing season (April-October). Sign up for our newsletter to be notified of upcoming events.